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I believe this agency is a scam. Firstly there is no one to speak to directly.

Customer service is poor. All communication has to be done by email. Forget about the live chat feature, don't try calling the phone number doesn't work. Please read the fine print they will renew your subscription (despite you never getting a job with them)without notification.

I was charged a fee of $30, when disputed they basically told me I should have read the fine print, thus there will be no refund. I felt so violated and used. SCAM, SCAM, SCAM!!!

This is a terrible company. I would not recommend this company to anyone

Reason of review: Problems with payment.

Location: Seymour, Connecticut

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Lourene Reu

ShadowShopper offers customer support via email and live chat available through our website, 7 days per week. In an effort to keep our costs down to ensure the lowest membership prices we offer phone support Monday - Friday 9am CST - 6pm CST.

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