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I started as foolish as I feel with shadow shoppers 8/15/2015 ended the day of my birthday the 25th because I no longer wanted to be apart of the company. Trial month cost $4.95 monthly $29.95 I couldn't afford it so I called the number that was given to cancel I called and was told that they were sorry for my termination and if I changed my mind to rejoin.

Meanwhile, I find out that I only cancelled my email job requires from coming the reason why I know this is because they stopped, but I'm being billed directly from my bank account and have been since September 2015. Emails and messages on Facebook with the same company and they said that they're not tampered with my money and it has not been taken out of my bank account when my invoice says differently.

Today I have to take control of this matter and change my account at my bank and hopefully get all my refunds since September 2015. Jesus Christ.

Reason of review: Poor customer service.

Location: Hartford, Connecticut

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Lourene Reu

I would be happy to look into this matter for you. I am not sure who you would have spoken with on the phone in September as we only returned calls and voicemail messages at that time.

We have since changed our customer service hours to better service our customers. Please email me at info@shadowshopper.com and I would be happy to help.

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